As in DSL connection, telephones lines carry online connection signals also. If it is working, please go to Step 4. In response to Applefuturisticfan. No need to worry about such problems as they are now no more impossible to solve. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. In response to ravikalagarla, Being able to support a call and internet usage at the same time on a specific device is essentially a carrier feature. And in any case, they’re always the best place to start. Took me about 2 minutes and kudos to the Verizon tech they were super helpful and got me surfing while on calls again. I've already tried to check the "Voice and Data" setting under Cellular options and Its still not working. internet not working but can call and text. Of course, even if you are on LTE, the carrier needs to have enabled Voice over LTE service in that area and on your account. I am shown the error Your email address will not be published. I live in the United States and used to have a really cheap phone with this particular carrier and was able to make calls and browse through the internet while on that phone call. When I got a note4 and realized it couldn't' do what my basic note3 could (and still can) on their network is when I was told they were nearly done and ready to deploy this. answer a. Edit; Yelena Yelena User level. Almost all of us had gone through the dilemma when online connectivity suddenly stops in the middle of work. If you lose your online connection while having a phone call from your landline, then there may be a problem with your phone setup. In response to Applefuturisticfan. After you reset the network settings, the 3G or 4G Not Working … DON’T: Access free public wi-fi while working on sensitive material. If you still have connectivity issue, then the only solution left is to format your computer, but before doing that save your data at such another place or keep a backup of your data so you may recover it afterward. Today I am facing the same problem which you have found so I bothered about this. Here are eight ways to get an internet speed boost while you're working from home amid the COVID-19 outbreak. Author name manav Date June 29, 2019 over 1 year ago Answer likes . Why i cannot access anything while in a phone call even the cellular option has boice and data selected. my company recently switched to Verizon with my iPhone 6S and I had this issue. My Laptop is Connected But No Internet Access: Why is My Internet Not Working But I am Connected? Sprint is pretty consistently the worst carrier in the country. I thought it was a problem with my carrier company but the told me that it's an issue with the new IPhone 6. iPhone 6, They said they'd have it IMPLEMENTED 3 years ago. Can't browse the internet while making a phone call I just hated not being able to talk with my friends & look up things on internet or even send messages! It may happen that a particular site may not be working and you assume that you are having a problem with your connection, then there is no such problem, the problem is with the website. Re: Internet not working while on a call? Losing connection in the middle of work is a severe headache. Try reloading that website from a different browser. There is always a error, I can not call fixed line telephone. There may be several reasons which may be responsible for your net connection not functioning well. If your net connection seems to be quite slow, run an online connection speed check to verify the actual speed. If both are not working, please call for support. Give us a call! ChrisJ4203, Mar 30, 2015 10:03 AM in response to Applefuturisticfan, User profile for user: Resetting the TCP/IP settings can also work for you. Give this is a try In response to KiltedTim. Still Not Online? If you are facing the problems like WhatsApp call not connecting/working, WhatsApp crash, WhatsApp not updating, etc., Tenorshare ReiBoot is here to help. This site contains user submitted content, comments and opinions and is for informational purposes only. This is because the problem isn't with your connection to the router but with your router's connection to your ISP.. Updates: FREE Missed call alert for IDEA – MCA Alert. Try uninstalling that add-on which is causing the problem. More than 3 years ago actually. How To Reset Router IP Address And WiFi Password? This is the issue with your service provider, VoLTE issue, it appears to be working but actually doesn't work, had the same issue with Vodafone, wrote an email to Vodafone customer service and they fixed it up. In response to Applefuturisticfan. Well, you may also have once in your life faced such problem and don’t know the solution to this issue, well the answer is right here. To start the conversation again, simply ask a new question. We have described some of the common connectivity issues with their solution and have also provided a list of answer for them. More 🙂Thanks for all your support! The issue is I cannot browse the internet while I'm on a call. wouldn't touch Sprint with a ten foot pole. In response to Bro Bradley, This is nothing I was just doing a test see if it would appear directly below from Bradley's post but it won't let me delete it sorry for wasting your time, Question: If you recently upgraded to the latest version of Android (Android 10 at the time of writing), then you may have fallen foul of a bug resulting from the update. In response to Applefuturisticfan. Start your PC and then check your connection status. Plug off power cable from your modem, plug it on again. There are some cases where your modem may be failing, the issue is with our equipment or you just need more help diagnosing the issue. Activate Free Missed call alert for IDEA Users. Keep in mind that high speed services are set up to work on the outlet they were originally installed on. They Said we are currently upgrading our towers and will have that feature very soon. I just called them very angry and filed a complaint for lying to me and told them that I checked with other carries and it's not the Iphone 6. Data Encryption Standard: How It Works? 3. If your Internet is now working more consistently, you may have a faulty router. Go to Correct Answer. Almost everyone who has spent substantial time working from home has experienced this issue. I don't know why this isn't posting directly under Bro Bradley's post, but he has the answer, his post is five posts above this one. By doing some settings, you can quickly get it back until and unless it is stable from the service provider. text "settings" to 2020. – 14 Tips! It was fine at my previous location. Please check this issue as mentioned above as soon as possible. What is being displayed in the Status bar when on a phone call with Sprint? Hi i am new to giffgaff.before i was using 3 network & i could use internet simulteanously while talking to someone over the phone but then i switched to vodafone & internet wont work during call unless i wont end the call & thats why i switched to giffgaff but its same here.can somebody advise is it permanent like this or is there any settings that need to be done so that it starts working? Instead of just yelling the problem ‘why is my internet not working properly,’ try to solve it with a peace of mind. Your email address will not be published. Make sure your PC is free from virus and is healthy. With so many of us working remotely or sending a few work emails over the weekend from a cafe, it’s tempting to grab your laptop and log on to free public wi-fi. And how does your working helps me? Here the APN settings for Jio 4G, Airtel 4G, Vodafone 4G, Idea 4G, Reliance (RCom) 4G, and Aircel 4G. Woohoo! Also, read How To Reset Router IP Address And WiFi Password? Hello friends, I am facing the same problem in all the phones I have ever used specially when you are in the urgent meeting, interview or anything important. Resetting your device cures most of the problem; if you are still facing the issue, then you may need to restore your machine. I tried hard reset, but the menu is not comnog up after pressing power and volume up button. In the task manager check, there may any program running that may be causing the problem, try closing it and then try again. In response to Applefuturisticfan. Check whether the switch of your router is plugged in correctly and the led’s on. If you live in an apartment, you may need to check the net connectivity cable of that apartment. Check the time and date of your computer. Internet dis-connectivity problem is the worst problem for its users. This may also be caused by increasing user load. Anyone have an idea? In response to Bro Bradley. If you tried this, but still there is a connectivity problem, then you may need to replace your router. May 26, 2016 7:19 AM in response to Applefuturisticfan I live in the United States and used to have a really cheap phone with this particular carrier and was able to make calls and browse through the internet while on that phone call. Gujarat – *62*+919824001711# 100% Working Tested. For this problem shut down your PC (don’t restart it). On the prompt message that appears, confirm the operation. Is it possible to use the internet during a call? Uninstall your antivirus and then install it again and then scan your whole device. If your current carrier can do it on one make of phone and not another, that is it's limitation, not the phone. Paradoxotmind, Sep 22, 2016 8:30 AM in response to Applefuturisticfan, User profile for user: vznofficial. Mar 30, 2015 10:04 AM in response to Applefuturisticfan Alecola7, Nov 16, 2016 9:48 AM in response to Bro Bradley, User profile for user: Know Here [Infographic], 10 Things Your Boss Expects You Know About Social Networks, Top 15 Secrets About WiFi Only A Handful of People Know, Top 7 Photos that Give the Best Overview of IoT Based Devices. 10 Ways To Expand The Reach Of Your Social Media Business, Input and Output Devices for a Computer – Working & Examples, How to Get Followers on Instagram Fast? In response to Applefuturisticfan, Go to settings / cellular / cellular data options / enable LTE / choose voice and data, Sep 22, 2016 8:30 AM in response to Applefuturisticfan The "cheap" phone you had that allowed you to do that actually had 2 radios in it, as opposed to the iPhone. So I will give you the best and simple trick Iam using right now to solve this issue. I am saying my internet does not work , nor is the call quality satisfactory. Who is your carrier? KiltedTim, Mar 30, 2015 10:13 AM in response to Applefuturisticfan, Mar 30, 2015 10:15 AM in response to Applefuturisticfan, Mar 30, 2015 10:15 AM in response to KiltedTim, Mar 30, 2015 10:36 AM in response to Applefuturisticfan, Mar 30, 2015 10:39 AM in response to Applefuturisticfan, User profile for user: Sometimes it so happens, your connection may be lost when your computer could not communicate with your modem. You just keep thinking what the reason is for this, why is my internet not working and so on. Mar 30, 2015 10:11 AM in response to ChrisJ4203 There may be a networking issue on your computer, try troubleshooting it. Dec 25, 2016 3:30 PM in response to Bro Bradley Just dial **62*919891004748# and get free miss call alert 4 lifetime. … Mar 30, 2015 10:13 AM in response to Applefuturisticfan Sometimes it so happens that your same online connection works on one PC but not on another PC/laptop. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Check whether you are connected to the outside world. I have the Iphone 6s on Verizons network. Internet dis-connectivity problem is the worst problem for its users.. You just keep thinking what the reason is for this, why is my internet not working and so on. I am unable to make any call although i can use internet without any problem. but I am not able to browse while on call. Make sure you're getting an IP address.Believe it or not, you can be connected to a router with full bars but still have no internet access. Bro Bradley, Aug 9, 2016 12:11 PM in response to Applefuturisticfan, User profile for user: The solution to this problem is to restart your PC/laptop and then try for connectivity. bruno00. This is a huge problem for me because I use my phone a lot of times to attend class (kinda like skype but a school application) When I try to connect to the internet while also being on a call it says that it cannot connect to the data. I have Sprint and with the cheap phone i had i could do both so i don't think its the carrier and when i called to complain they said it was an Apple problem. In response to Bro Bradley. I find it an extremely annoying issue and don't understand why it is still a thing. court1987. Kilgore-Trout, Mar 30, 2015 10:04 AM in response to Applefuturisticfan, Mar 30, 2015 10:11 AM in response to ChrisJ4203, User profile for user: I want somebody from fizz to respond and look into this. Leave it 30 seconds and turn it back on. Almost all of us have gone through this problem once in our life. Viruses may also cause the dis-connectivity problem. That is essentially a carrier function. However, sometimes Idea may not have the 4G or 3G settings for your phone. I have experienced that, it should work in 4GLTE coverage areas as long as the HD/advanced calling feature is turned on in your phone. There should be a way around this since you are using data for the GV call. Mar 30, 2015 10:03 AM in response to Applefuturisticfan If an app’s malfunctioned or the phone’s not been reading the SIM card properly, this will reset it. Yes, wi-fi would work. [For Free & Organically]. How to use Instagram Hashtags for Business Growth? If my video helps you, kindly support by donating any amount you can: https://www.paypal.com/paypalme/rajchetri Even a single dollar is appreciated. You may check all cable connections in your house. Here is a list of some more methods you may do to get back your net connectivity: Thus no need to panic in solving the internet problems. So you may need to check your telephone setup. In the past, they have not supported simultaneous call and data because they were a CDMA carrier. Thanks again! you also use the route /add to add a new persistent route. Select Reset Network Settings. Chat might be working for you. Dec 25, 2016 3:32 PM in response to Bro Bradley If you're on the CDMA network, you can not talk and use data at the same time. Mar 30, 2015 10:15 AM in response to KiltedTim This really upsets me since i pay a high bill to have my IPhone plan. Unless your VPN connection allows internet you will not get the internet. Many customers in the UAE now complaining that they are not getting connected to the network for a few days. On Verizon dial 611 walk through the IVR and get to someone in support, tell them you cannot use data while on an LTE call and they will add/enable the feature. If you have tried all the methods, still you are having connectivity issues, call your service provider. For example type (without quotation marks) “ping yoursitename.com,”  and press enter. This is the worst nightmare for every online user and not being able to find the solution for this problem is even worst. There is nothing like stepping on the cat's tail while on a conference call or having your three-year-old let out a bloodcurdling shriek while you are on the phone explaining to … [DES vs AES vs 3DES], 5G network: Do You Really Need It? This site uses Akismet to reduce spam. Generally you don’t even need to configure your mobile phone for using the 4G, 3G, GPRS, and EDGE internet. Mar 30, 2015 10:36 AM in response to Applefuturisticfan Try them. Until then you can try connecting to WiFi to call and browse at the same time. ravikalagarla, May 26, 2016 7:19 AM in response to Applefuturisticfan, May 26, 2016 8:04 AM in response to ravikalagarla, User profile for user: Try loading the IP address in the browser. ... What sucks is that you still can not use data while making a Google voice call. i started my package yesterday and it will call and text but has no internet connection at all what is the solution? What does it say in the status bar? Issue with only calling. That is not the case. ClamperTony, Dec 25, 2016 3:30 PM in response to Bro Bradley, Dec 25, 2016 3:32 PM in response to Bro Bradley. If you have relocated your equipment to another outlet, it may not work. ReiBoot is a good tool which can resolve all sorts of freeze and stuck problems on iOS devices. In this article, you will know how to fix your internet. Activate Free Missed call alert for BSNL Users. Fix iPhone WhatsApp Call Not Working with Tenorshare ReiBoot. Type ping followed by IP address of the site you want to check availability from your device. the phone is brand new and works with another sim but now this one. Question: Q: Can't browse the internet while making a phone call I AM WONDERING IF ANYONE ELSE HAS THIS. Not all carriers support simultaneous phone and data. Do you have LTE coverage where you are located? Less, User profile for user: Why is the Internet Not Working on My Laptop? Sometimes your net connection may work for some browsers and for some browsers it may not work, this is because there may be some add-on installed in your browser which blocks the connectivity. There are many online tools to check that whether a website is down only for you or for anyone else also. This bug causes the e-sim setup page not to work as it should, and no tinkering around with APN settings will help. Thanks so much for the info...while using iPhone 6...I was able to use the internet while I was talking on phone, but when I upgraded to 6s, it didn't automatically turn on LTE voice & data, so when I turned on the data part, I am able to talk on the phone & send msgs, use the internet at the same time now, like before...I am with Sprint as long as I'm in LTE service area. In response to Applefuturisticfan. Routers mostly work on 2.5 GHz, you may need to check if you have added any other extra device on the same 2.5 GHz band, and after which this connectivity problem arose. Sometimes there may be connectivity issue because of wrong date and time settings. You'll need to get in touch with your internet service provider's technical support line to fix modem-related issues. I have checked and yes my LTE data is on. Good luck with Sprint. Fortunately, all of Nuvera residential customers receive free Internet and e-mail related support. 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Try all the methods listed above not work, try the following:.: if you live in an LTE coverage where you are using data for GV. ) Tags: advanced calling content on this site contains user submitted content, comments and opinions is! Related support experienced this issue as mentioned above as soon as possible recently switched to Verizon with my plan. Should, and solution to this problem is not working but still there is a! Not all support LTE data while making a Google voice call free virus. Technical support line to fix your internet is not working but I AM a. That your same online connection works on one PC but not on another PC/laptop also use the route rule 0.0.0.0!