My problem is why can't I be on a phone call and use the internet at the same time without using WiFi. so not a device issue. You do need to reactivate advanced … Next, playing games for too long could be the main reason for the heating issue. J7 Internet Not Working On Mobile Data Connection. This bug causes the e-sim setup page not to work as it should, and no tinkering around with APN settings will help. The reason why you cannot use the data while on a call its because the phone has a single-radio and does not have the capability to use data on the LTE network while on a voice call. So I will give you the best and simple trick Iam using right now to solve this issue. The #Samsung #Galaxy #S8 is a flagship phone released last year that sports a fresh design. Hello friends, I am facing the same problem in all the phones I have ever used specially when you are in the urgent meeting, interview or anything important. He got a … You may want to take a pause. Go to Settings > Tap Connections. We want your phone working properly. Okay you think we have the best up to date service because we have Verizon. Turn On the Mobile Data switch. The problem is that I'm not able to browse internet while I'm on calls which is required when I have to attend concall's while having to be logged in into our company's site. By that I mean using all of the great functions like calling and browsing at the same time. Today I am facing the same problem which you have found so I bothered about this. Select Data Usage. A single radio better supports the new Sprint LTE Plus network, and preserves device battery life. Whether Samsung S10 Slow Mobile Data or S10 Mobile Data Not Working at all, this is an alternate way to turn on mobile data on Samsung S10, S10Plus. If you recently upgraded to the latest version of Android (Android 10 at the time of writing), then you may have fallen foul of a bug resulting from the update. I am working in one of the corporate IT firms so in this pandemic situation we all are at home so I need to connect my laptop with my mobile hotspot. One difference was that on the V20, I could turn the Advanced Caling on and off, and could chooses HD calls and video or calls only (although none of this made ant difference). Problem: So my boyfriend gave me his fully paid for, new Samsung Galaxy j7. scurmode, your concerns are understood. Such is the case with some Samsung Galaxy S10 … Make sure not to use your phone while charging. Data Not Working on Android 10. I was at the park and i get a phone call and i had to use the internet and it wasn't letting me at all until I hung up with the call then I was able to use the internet? The phone uses a 5.8 inch Super AMOLED display that … Using your Samsung Galaxy A11 phone for long while charging may lead to the heating issue. Finally, make sure to turn off Mobile data, GPS while on call. 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