See our Legal Disclaimer page for all legal notices. Use of any alternative fastener does not void the TimberTech warranty; however, if a decking failure is caused by using one of these alternative fastening methods, any corresponding claims … Search for a contractor near you who can install TimberTech products. Timbertech is one of the world class leading manufacturers of durable, low maintenance, high quality capped and traditional wood-plastic, composite decking, railing and fastening solutions. Statement . ... Warranty Claim Center. See how others have transformed their outdoor spaces. Innovative technology, meet sustainable outdoor living. Alternatively, Purchaser may notify Manufacturer of a warranty claim using TimberTech’s online warranty claim form pro-cess available at www.TimberTech.com. Real inspiring. Learn about TimberTech's warranty & caring for your TimberTech products. Limited 25 Year Limited Residential Warranty that applies to TimberTech alternative decking materials. Learn about TimberTech's warranty & caring for your TimberTech products. We've got your back. This site uses cookies to ensure you get the best experience. Create and submit a new warranty claim for your TimberTech product by following these three easy steps. Limited Residential Warranty that applies to TimberTech alternative decking materials. TIMBERTECH EARTHWOOD EVOLUTIONS FADE AND STAIN WARRANTY After reviewing all information, TimberTech will make a determination regarding the validity of the claim submitted. Don't forget to register for your limited product warranty as soon as possible – because once you do, you can kick back and relax with sweet peace of mind. We also use third-party cookies that help us analyze and understand how you use this website. The only thing as enduring as our premium-performance decking? Please review the details of your warranty coverage by clicking on the View Warranties link to the left of this information. PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days. TimberTech / AZEK Porch Fade & Stain Warranty, TimberTech AZEK Decking Fade & Stain Warranty - Harvest, Arbor and Vintage Collections, TOPLoc, FUSIONLoc, CONCEALoc & Cortex Fastening Systems Warranty, TimberTech ReliaBoard / TwinFinish / DockSider Warranty, TimberTech / AZEK Limited Replacement Labor Warranty, TimberTech EDGE Limited Warranty (French Canadian), TimberTech Limited Labor Warranty (French Canadian), TimberTech Pavers Warranty (French Canadian), TimberTech Decking, Railing, DrySpace and Accessories—French Canadian (Quebec, French), TimberTech EDGE Fade & Stain Warranty (French Canadian), TimberTech Lighting Warranty (French Canadian), TimberTech / AZEK Fade & Stain Warranty (French Canadian), TimberTech PRO-Limited Warranty-French Canadian.pdf, TimberTech DrySpace Warranty (French Canadian), TimberTech / AZEK Limited Warranty (French Canadian), TimberTech Fastener Warranty (French Canadian), TimberTech Joist Tape Warranty (French Canadian), TimberTech Porch Warranty (French Canadian), TimberTech Rail Warranty (French Canadian), TimberTech PRO-Fade & Stain Warranty-French Canadian.pdf. This category only includes cookies that ensures basic functionalities and security features of the website. Limited Residential Warranty that applies to TimberTech alternative decking materials. See our Legal Disclaimer page for all legal notices. On May 29 th 2012 Shelley McCune, a warranty specialist with TimberTech requested that we send pictures and receipts for the boards. In the occasion that an issue does arise, we've made our online warranty claims easy and hassle-free. At TimberTech, we know life's tender moments happen on our tough decks. View the Warranty and Care information for TimberTech Decking and Railing products. Both offer limited warranties that cover material defects, splinters and rot on all of their capped decking products. Warranty Documents - English Expand. These cookies do not store any personal information. AZEK / TIMBERTECH LIGHTING WARRANTY 5-Year Limited Lighting Warranty Statement of Warranty: This warranty is given to either (1) the original purchaser or (2) the owner(s) of the property at the time of installation, if different from the original purchaser (collectively hereinafter “Purchaser”) of TimberTech or AZEK Lighting Products Search for a contractor near you who can install TimberTech products. Our best-in-class warranties. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Ⓒ 2020 AZEK Building Products. Create a new warranty claim for your TimberTech product. This website uses cookies to improve your experience while you navigate through the website. All Rights Reserved. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience. Make the best choice for your home. Plus, registration can be completed online quickly and easily. File a Claim. Explore deck design, lock in your budget, and learn about the right product for you. We sent several pictures (Artifacts 1-5 below) and the lumber company, Safrit’s Lumber in Beaufort, NC, sent the requested receipts. Attn: Claims Department Purchaser must include in this notification proof of purchase and a statement explaining the defect. Better Deck.™ Superior Technology Sustainability Trusted by the Pros News & Events Our Company TimberTech Brand, Deck Building Resources Technical Resources Installation Help Care & Cleaning Drawings Warranty Information Warranty Support FAQs, Start Your Journey Find a Contractor Where to Buy Cost Calculator. TimberTech did that same warranty BS with us. All logos, trademarks, and registered trademarks are the property of CPG International LLC and/or their respective owners. TimberTech Installation Help ... will not be liable to the customer for any breach of Warranty unless the customer gives Niagara written notice of any claim for breach of Warranty within 30 days of the defect becoming reasonably apparent. It’s time to Go Against the Grain®. To make a claim online for all concerns under the Trex Limited Warranty, click the Start Claim Process button below to start your claim. • Limited 10-Year Warranty for Metal Baluster Components of BuilderRail System • Limited 5-Year Warranty for DeckLites System To Make a Claim To make a claim under either warranty, purchaser or the transferee, must send to TimberTech, within the warranty period referred to above, a description of the claimed defect and proof of purchase. Trex offers a 25-year limited warranty and a 25-year fade and stain warranty.Timbertech also offers a 25-year limited warranty that protects against material defects. Our best-in-class warranties. These cookies will be stored in your browser only with your consent. Most claims approved within minutes. By choosing your country, you acknowledge that you have read Trex's Privacy's PolicyPrivacy's Policy Real inspiring. TimberTech failed to honor warranties. *Please note, if a trip to your home for the warranty claim is performed and the issue is not warrantable, a service charge of $75.00 could be charged. Both Trex and Timbertech claim their products are resistant to mold and mildew. determines that Purchaser’s claim is valid, TimberTech will, at its option, either replace the defective TimberTech Products or refund the portion of the purchase price paid by Purchaser for such defective TimberTech Products (not including the cost of its initial installation). We stand behind our enduring, durable products. Trex and Timbertech offer almost identical limited warranties as well as fade and stain warranties. But opting out of some of these cookies may have an effect on your browsing experience. Obtaining Warranty Performance: Purchaser must do as follows in order to make a claim under this warranty: Claims Regarding Stain-Resistance: If the Purchaser is making a claim relating to the warranty on stain resistance, There you can browse our full line of capped composite decking and railing products. Custom deck design software, 3D outdoor living spaces. We back that strength with our limited 30-year fade and stain warranty on Legacy, Tropical, and Terrain Collections, as well as our 30-year limited warranty that covers material defects, splinters, and damage from insects, termites, or rot on all TimberTech composite decking. Click the link below to learn how to properly care for your Azek and Timbertech decking products. Azek, which owned by Timbertech offers a basically identical warranty however their fade and stain warranty is good for 30-years. Create a new warranty claim for your TimberTech product. Warranty shall be void on products originally installed by DeckMasters, but subsequently repaired by others. TimberTech reserves the right to request additional information in connection with the warranty claim. Necessary cookies are absolutely essential for the website to function properly. This warranty shall not cover, and TimberTech shall not be TimberTech 2016 Garantia do Produto (Português), TimberTech 2016 Garantia de Producto (Español), TimberTech 2016 Product Garantie (Nederlands), TimberTech 2016 Garantie Produit (Français), TimberTech 2016 Produktgarantie (Deutsch). Obtaining Warranty Performance: Purchaser must do as follows in order to make a claim under this warranty: Claims Regarding Stain-Resistance: If the Purchaser is making a claim relating to the warranty … Reviewing all information, TimberTech will make a determination regarding the validity of the claim submitted consent to! 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