At first, it appear to have removed them, but after a day or two and rain, they were still there. A class action lawsuit allows people who have faced the same problem to come together and seek compensation from a company. We promise protection from cracking, peeling, and more. Despite the decking being advertised as maintenance-free, several homeowners have complained that their decking was stained or damaged even when it arrived at their houses. Business Details. In this case, anyone who has TimberTech decking and experienced the discoloration problems caused by the alleged defect may be able to seek compensation for repair and replacement costs, among other damages. Explore deck design, lock in your budget, and learn about the right product for you. Our staff members are not only available to you during the installation phase; you can also find them at our four regional branches and, of course, at our headquarters in Eutin. TimberTech® is a leading manufacturer in low-maintenance high quality decking and railing | Free catalogue ; … Backed by a 30-Year Limited Product Warranty and our 30-Year Fade & Stain Warranty. These cookies will be stored in your browser only with your consent. TimberTech Warranty Registration. So, I pick this up at Home Depot and tried cleaning the blotches which were noticeable on about 50% of the boards. For residential applications, our wood composite boards are warrantied against checking, splitting, decay, rot and splintering for 25 / 30 years. Custom deck design software, 3D outdoor living spaces. This category only includes cookies that ensures basic functionalities and security features of the website. My project (I'm Folsom near Sacramento CA) was completed in April of 2010 and starting in about 8-9 months I saw some graying and became concerned. We sent several pictures (Artifacts 1-5 below) and the lumber company, Safrit’s Lumber in Beaufort, NC, sent the requested receipts. TimberTech Warranty Registration. The lawsuit claims TimberTech’s warranty agreement expressly states that decking materials will be delivered “free from material defects.” This warranty is offered for 25 years from the date of the decking’s installation, yet the decking is allegedly failing far earlier than expected. Rockin' Fine Finish. Any problems to the decking or railing products resulting from curving/bending are expressly excluded under TimberTech’s Limited Warranty. The lawsuit describes online consumer complaint boards as “replete with examples of angry customers who paid top dollar for TimberTech XLM and are furious about its performance.” Typical complaints, which describe a number of colors including “desert bronze,” “harvest bronze,” and “twin finish,” include ([sic] throughout): “My TimberTech was discolored from the get go. Explore composite decking, railing & pavers that offer design versatility, technological superiority & the best composite deck warranty in outdoor living. Backed by an industry-best Lifetime Limited Product Warranty and our 50-Year Limited Fade & Stain Warranty. If there are problems related to internet connection, just download and run the appropriate patch from your personal page. 1-800-307-7780. Learn about TimberTech's warranty & caring for your TimberTech products. Even the shrink wrap was coated with this brown material. We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. Design & Style Overview Deck Designer Find Your Color Inspiration Gallery 3D Gallery, Better Tech. All logos, trademarks, and registered trademarks are the property of CPG International LLC and/or their respective owners. We also use third-party cookies that help us analyze and understand how you use this website. It’s time to Go Against the Grain®. The industry's best warranty coverage extends to lighting, railing, pavers, and more. For more information, visit http://www.timbertech.com/warranty-and-care/ Featured Answer. Of course, when you build the best products, backing them up is easy. View the Warranty and Care information for TimberTech Decking and Railing products. ClassAction.org is a group of online professionals (designers, programmers and writers) with years of experience in the legal industry. But opting out of some of these cookies may have an effect on your browsing experience. Support is free during the first 6 months after the purchase and included in the Annual Software Maintenance Fee thereafter. He says that the decking began to fade and develop a milky … The PVC used by the company, however, is allegedly defective and unable to retain its coloring once exposed to rain or sunlight. Rest assured, we have you covered. And we back that up with unprecedented warranties. The TimberTech guarantee goes beyond decking. Consumers have reported a number of problems with TimberTech's XLM line of decking, including discoloration, cracking and premature failure of the product. We believe a deck should stand the test of time. 1-800-307-7780. According to the lawsuit, the decking’s protective coating deteriorates prematurely, causing the decking to show obvious discoloration, which has been described by property owners as “milky white,” “chalky,” “like diluted milk” and “dark brown.” Consumers who bought or own the XLM decking line on their properties may be able to take part in this lawsuit to seek compensation for repair and replacement costs, among other damages. Search for a contractor near you who can install TimberTech products. See full warranty details. TimberTech® is a leading manufacturer in low-maintenance high quality decking and balustrade | Free catalogue ; Products Decking . Any other cleaners should be verified to be vinyl-safe before using. Follow. All TimberTech decking materials are resistant to splitting, splintering, rotting or structural damage from termites or fungal decay. Spark your creativity and start your personalized design plan. You would think AT LEAST the product wouldn't ooze any compounds that make up its structure or its coloration. Our best-in-class warranties. working with ClassAction.org are no longer investigating this matter. raikesfam. lawsuits can be viewed here. TimberTech warranty video covering the online claims process. The warranty for TimberTech AZEK™ decking additionally covers cupping, blistering, peeling, flaking, and cracking. Unsere Service-Hotlines sind montags bis freitags zwischen 07:30 – 17:00 Uhr besetzt, die übrige Zeit erreichen Sie uns per Email. Necessary cookies are absolutely essential for the website to function properly. Products; Inspiration; Resources; Advantages; Free catalogues; Contact us; Customer service. Access a Claim. The user can choose between two activation types: single and portable licenses, both of them are permanent. TimberTech recommends using leg caps on deck furniture and grill mats to minimize this risk, avoiding vinyl or rubber. The Servicezeiten. • TimberTech EDGE™ – 25-year product warranty and 25-year fade & stain warranty. TimberTech® is a leading manufacturer in low-maintenance high quality decking and railing | Free catalogue ; Products Decking . Timbertech falsely advertised its XLM decking. TIMBERTECH DECKING, DRYSPACE & ACCESSORIES WARRANTY timbertech.com | 2 TIMBERTECH® DECKING, DRYSPACE & ACCESSORIES WARRANTY 25-Year Limited Residential Warranty 10-Year Limited Commercial Warranty Statement of Warranty: This warranty is given to either (1) the original purchaser or (2) the owner(s) of the property TimberTech failed to honor warranties. File a Claim. TYPES OF LICENSES. Make the best choice for your home. We tried washing them off again, but no go. Plaintiff Todd M. Gornstein asserts that the defendants failed to honor their 25-year warranty because these discoloring issues were not deemed a “defect.” According to the TimberTech decking defect class action lawsuit, Gornstein had approximately 700 square feet of TimberTech XLM Mountain Cedar decking installed in 2009. Attorneys are interested in hearing from property owners who experienced problems with their TimberTech decking. See our Legal Disclaimer page for all legal notices. Close Menu. They recommended using Krud Kutter cleaner. Take advantage of our comprehensive support services. A deck's beauty and durability should stand the test of time. I tried to wash it off and some of the stain came out but most stayed. TimberTech Decking Warranty All TimberTech products are made from a technologically advanced composite wood material that is designed to provide years of low-maintenance use and enjoyment. It's as if the boards are weeping the stain. TimberTech recommends that all designs be reviewed by a licensed architect, engineer or local building official before installation. Close Menu. TimberTech has compiled this Maintenance Guide to provide a thorough resource for technical information and installation instructions for our deck boards and railing systems. One brand, three ways to Go Against the Grain.® Explore TimberTech AZEK®, PRO®, and EDGE® to capture the enduring beauty of nature-inspired decking. View the Warranty and Care information for TimberTech Decking and Railing products. ReliaBoard and DockSider products offer a 30-Year Limited Warranty – Structural (Residential Only) and 10-Year Limited Warranty – Structural (Commercial). TimberTech is currently facing a class action lawsuit over claims that its XLM range of decking, which is sold in “desert bronze,” “harvest bronze,” and “twin finish” colors, is defective. Both offer limited warranties that cover material defects, splinters and rot on all of their capped decking products. Have Lawsuits Been Filed? Better Deck.™ Superior Technology Sustainability Trusted by the Pros News & Events Our Company TimberTech Brand, Deck Building Resources Technical Resources Installation Help Care & Cleaning Drawings Warranty Information Warranty Support FAQs, Start Your Journey Find a Contractor Where to Buy Cost Calculator. 7 years ago . information here is for reference only. We back your DrySpace with a 25–Year Limited Warranty. These problems may stem from a design defect – in which case TimberTech may be responsible for compensating property owners for repair and replacement costs. Nessun prodotto nel carrello; Search. TimberTech / AZEK Porch Fade & Stain Warranty . It is mandatory to procure user consent prior to running these cookies on your website. Occasionally, even when the … These cookies do not store any personal information. Warranty & Care. By mid spring with the warmer weather a rapid progression to black occurred which in some areas is now complete. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We back that strength with our limited 30-year fade and stain warranty on Legacy, Tropical, and Terrain Collections, as well as our 30-year limited warranty that covers material defects, splinters, and damage from insects, termites, or rot on all TimberTech composite decking. "timbertech problems?" A list of open investigations and Before commenting, please review our comment policy. Has timbertech solved it`s fading and discoloration problems? Both companies provide their customers a 25-year limited warranty. Where we are; Who we are; Work with Us; Resellers; Request Information; Request an offer; Blog; 0. Their current lineup is tiered as well, so there are styles for budget-conscious homeowners along with premium products … Learn about TimberTech's warranty & caring for your TimberTech products. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Access your existing TimberTech warranty claim to get all your info right at your fingertips. The company has also, on occasion, recommended cleaning products after receiving complaints of spots and marks, but, in several cases, the effects of the cleaners were only temporary – often lasting only until the next rainfall, according to the lawsuit. Timbertech offers a basically identical warranty however their fade and stain warranty is good for 30-years. Kind Regards, TimberTech Warranty Team. 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